Tag Archives: Elbow Tidwell

‘Your system is broken’; Californians have had it with Blue Shield

http://twitter.com/#!/IlyseSF/status/420380636998664192

As Twitchy reported yesterday, Obamacare insurer Anthem Blue Cross has been inundated with vituperative tweets complaining about payments not going through, waiting on hold for hours before being hung up on, and having to pay out of pocket for prescriptions. It now appears that Anthem Blue Cross was just the tip of the customer service disaster iceberg. At least one other large Calif. insurer — Blue Shield California — is receiving similar complaints.

http://twitter.com/#!/NotDalia/status/420632893103144960

Only 48 minutes? She’s one of the lucky ones.

http://twitter.com/#!/AstroDeLage/status/418905665218686976
http://twitter.com/#!/dbodnariuk/status/417794379059699713

At least they got put on hold. Some consumers didn’t even get that far:

http://twitter.com/#!/KarenMartinOpEx/status/419270195966795776

The whole mess is enough to make someone sick:

http://twitter.com/#!/shannonseek/status/420289445221236736
http://twitter.com/#!/dschach/status/419271135952257024
http://twitter.com/#!/kellymuses/status/420646433868349440
http://twitter.com/#!/LetaSoza/status/420684933946806272
http://twitter.com/#!/ElbowTidwell/status/420597262591332352
http://twitter.com/#!/shannonseek/status/420375638508204033
http://twitter.com/#!/danielletbd/status/416291252926033920
http://twitter.com/#!/ryanbot1/status/420348633578348544
http://twitter.com/#!/JohnEJohnsonCFA/status/420310758577029120
http://twitter.com/#!/msteinborn/status/420032563709616129
http://twitter.com/#!/feliciahom/status/418883942326878208
http://twitter.com/#!/brooksdunn/status/419216405020409856
http://twitter.com/#!/MacauleyKaren/status/419210437293387776
http://twitter.com/#!/barrykwok/status/417753733993209856
http://twitter.com/#!/jeniferdann/status/418840799443312640
http://twitter.com/#!/twizznerd/status/418829078284611584
http://twitter.com/#!/NikkiLee_/status/418475254604779521
http://twitter.com/#!/ecgladstone/status/418101044975910912

We thought Obamacare meant not having to worry about insurers canceling your plan. Silly us:

http://twitter.com/#!/frankielaguna2/status/420579620967022592

Pretty much everyone in California has about had it. Even YouTube stars:

http://twitter.com/#!/TayZonday/status/418101993450663936

A reality TV star:

http://twitter.com/#!/ScoutMasterson/status/420733136767442944

A best-selling author:

http://twitter.com/#!/annaafterparty/status/420287598355947520

And a PR guru:

http://twitter.com/#!/LauraGlu/status/416629864683167744

The insurer has repeatedly apologized:

http://twitter.com/#!/TeamShieldBSC/status/420228267589656576

However, not everyone is in a forgiving mood:

http://twitter.com/#!/KarenMartinOpEx/status/420605976794763264
http://twitter.com/#!/KarenMartinOpEx/status/420661596453498880
http://twitter.com/#!/ryanbot1/status/420605660980449280
http://twitter.com/#!/jokerizwild/status/420424013995712512
http://twitter.com/#!/jeniferdann/status/419184905591865344

Well, some of us expected something like this.

Read more: http://twitchy.com/2014/01/08/your-system-is-broken-californians-have-had-it-with-blue-shield/